These Terms & Conditions govern your access to and use of the db9999 platform. By registering an account or using any part of the platform, you confirm that you have read, understood, and agreed to all provisions set out below. Please read this document in full before proceeding.
These six points summarise the most important aspects of the db9999 Terms & Conditions. The full legal text follows in the document below.
db9999 is strictly for adults aged 18 and above. Any player found to be under the legal age will have their account suspended immediately and all funds held pending verification. No exceptions are made.
Each player is permitted to hold exactly one db9999 account. Duplicate accounts, shared accounts, or accounts opened in another person's name are prohibited and may result in immediate closure and forfeiture of funds.
All deposits and withdrawals must be made using payment methods registered in the account holder's own name. Third-party payments are not permitted. db9999 supports bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
All bonuses and promotional offers at db9999 are subject to wagering requirements and specific eligibility conditions. Bonuses cannot be withdrawn as cash until the applicable rollover requirements have been fully met.
Players are solely responsible for maintaining the confidentiality of their db9999 login credentials. Any activity conducted through your account is considered your responsibility. Report suspected unauthorised access immediately.
In the event of any technical error, dispute, or ambiguity regarding game outcomes or account balances, the db9999 platform records shall be deemed authoritative. The platform's decision in such matters is final and binding.
These Terms & Conditions ("Terms") apply to all users of the db9999 platform, including visitors, registered players, and any other individuals who access or interact with any part of the platform located at db9999.win. By completing the registration process, making a deposit, placing a bet, or simply browsing the platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety.
These Terms are to be read in conjunction with the db9999 Privacy Policy and the Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between these Terms and any other document published on the platform, these Terms shall take precedence unless explicitly stated otherwise.
db9999 reserves the right to amend, update, or replace these Terms at any time without prior notice. It is the Player's responsibility to review these Terms periodically. Continued use of the platform after any revision constitutes acceptance of the revised Terms.
Access to and use of the db9999 platform is subject to the following eligibility requirements, all of which must be met simultaneously:
By registering an account, you represent and warrant that all of the eligibility criteria listed above are satisfied. Providing false information to circumvent eligibility requirements constitutes a material breach of these Terms and will result in immediate account termination.
To access the full range of services available on the db9999 platform — including cricket betting, live casino games, slots, and deposit or withdrawal functionality — you must register a player account. The registration process requires you to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and a valid mobile number.
Each individual may hold only one registered account with db9999. Opening multiple accounts — whether using the same identity details or different ones — is strictly prohibited. If duplicate accounts are identified, db9999 reserves the right to close all accounts associated with that individual, withhold any pending withdrawals, and void any bonuses or promotional credits accumulated across those accounts.
As part of our commitment to security and regulatory best practices, db9999 reserves the right to request Know Your Customer ("KYC") documentation from any player at any time. This documentation may include, but is not limited to:
Failure to provide the requested documentation within a reasonable timeframe may result in the suspension of withdrawal privileges or temporary account restriction until verification is complete. db9999 processes all KYC documents in accordance with its Privacy Policy.
Players are responsible for ensuring that all account information remains accurate and up to date. If your contact details, residential address, or payment method information changes, you must update your account profile promptly. db9999 cannot be held responsible for failed notifications, delayed withdrawals, or other issues arising from outdated account information.
You are solely responsible for maintaining the confidentiality and security of your db9999 account credentials, including your username, password, and any two-factor authentication codes associated with your account. You must not share your login credentials with any third party under any circumstances.
db9999 recommends that all players enable two-factor authentication (2FA) on their accounts. This feature provides an additional layer of security by requiring a time-sensitive verification code in addition to your password when logging in from an unrecognised device.
Any activity conducted through your db9999 account — including bets placed, deposits made, and withdrawals requested — will be attributed to you as the registered account holder, regardless of whether you personally authorised that activity. If you believe your account has been accessed without your authorisation, you must contact the db9999 support team immediately at [email protected].
db9999 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions must be conducted using a payment method that is registered in the account holder's own name. Third-party deposits and withdrawals are strictly prohibited.
The minimum deposit amount is ৳200 per transaction. The minimum withdrawal amount is ৳500 per transaction. These thresholds are subject to change at the platform's discretion with reasonable notice provided to players.
Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to the player's db9999 account within seconds of the transaction being confirmed. Withdrawals to mobile wallet accounts (bKash, Nagad, Rocket, Upay) are processed within 15 to 30 minutes in most cases. Withdrawals to Visa or Mastercard may take one to three business days depending on the issuing bank's processing schedule.
Withdrawals are subject to the following conditions:
All transactions on the db9999 platform are conducted in Bangladeshi Taka (BDT / ৳). Players depositing or withdrawing via Visa or Mastercard may be subject to currency conversion charges applied by their card issuer; db9999 does not control or reimburse such charges.
db9999 offers a variety of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms and conditions published alongside each individual promotion. In the absence of promotion-specific terms, the following general bonus rules apply.
Bonus funds credited to a player's account are subject to wagering requirements before they can be converted to withdrawable cash. The specific wagering multiplier applicable to each bonus is stated in the promotion's individual terms. Until wagering requirements are fully satisfied, bonus funds may be used to place bets but may not be withdrawn.
Bonuses are intended for recreational players only. db9999 reserves the right to withhold, cancel, or claw back any bonus — and any winnings derived from that bonus — if there is evidence that the bonus was claimed or used in a manner inconsistent with its intended purpose, including but not limited to: matched betting, arbitrage betting, exploiting technical errors, or coordinated bonus abuse across multiple accounts.
Bonus funds that have not been used or have not met their wagering requirements within the validity period specified in the relevant promotion's terms will expire automatically and be removed from the player's account without compensation.
Players may only hold one active bonus at a time unless a specific promotion explicitly states otherwise. Attempting to activate multiple bonuses simultaneously will result in only the most recently claimed bonus being active; previously uncompleted bonuses may be voided.
Players are prohibited from engaging in any of the following activities on or in connection with the db9999 platform:
Violation of any of the above prohibitions constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of account balance and pending bonuses, and, where appropriate, referral to relevant law enforcement authorities.
All games available on the db9999 platform — including cricket betting markets, live casino tables, slot titles, and crash games — operate according to their individual game rules, which are published within each game interface. Players are responsible for familiarising themselves with the specific rules of each game before placing any wager.
All db9999 casino games and slot titles use certified Random Number Generator (RNG) technology. The RNG ensures that every game outcome is statistically independent, unpredictable, and uninfluenced by previous results or any external factors. db9999 does not manipulate, pre-determine, or interfere with RNG-governed game outcomes.
Betting markets for cricket and other sports events at db9999 are governed by the specific settlement rules for each market, which are published in the sportsbook section of the platform. In the event that a sporting event is postponed, abandoned, or otherwise not completed as scheduled, settlement rules specific to that market type will apply. db9999 reserves the right to suspend, void, or re-price any betting market at its discretion in response to irregular match conditions or verified match integrity concerns.
In the event of a server outage, connection failure, or other technical interruption during a game session, db9999 will make every reasonable effort to restore the session to its last confirmed state. If restoration is not possible, affected bets may be voided and stakes returned. db9999 does not guarantee uninterrupted access to any game at any time and is not liable for losses arising from technical failures beyond its reasonable control.
db9999 is committed to providing a safe and enjoyable gaming environment. The platform includes a suite of responsible gaming tools available to all registered players, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options. Players are encouraged to use these tools proactively.
If you believe that your gambling behaviour is causing financial, emotional, or social harm to yourself or others, we strongly encourage you to make use of the self-exclusion feature or contact our support team at [email protected] for assistance. Additional guidance on responsible gaming practices is available on the dedicated Responsible Gaming page.
All content appearing on the db9999 platform — including but not limited to logos, graphic designs, user interface elements, written content, game graphics, audio assets, software code, and database structures — is the intellectual property of db9999 or its licensed content providers and is protected by applicable intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for their own personal, non-commercial gaming purposes. This licence does not include any right to: reproduce, distribute, publicly display, or create derivative works from any platform content; reverse-engineer or decompile any platform software; or use any platform content for any commercial purpose without the prior written consent of db9999.
The db9999 name, logo, and all associated brand identifiers are trademarks of db9999. Unauthorised use of these trademarks in any context is prohibited.
To the maximum extent permitted by applicable law, db9999, its directors, officers, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to: loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or the cost of substitute services.
db9999's total aggregate liability to any player in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount deposited by that player into their db9999 account in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall operate to exclude or limit any liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
The platform is provided on an "as is" and "as available" basis. db9999 makes no warranty, express or implied, regarding the platform's fitness for a particular purpose, uninterrupted availability, freedom from errors or viruses, or the accuracy of any information displayed on the platform.
Players may close their db9999 account at any time by contacting the support team at [email protected]. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to the player's verified payment method within a reasonable timeframe, subject to completion of any outstanding KYC verification.
db9999 reserves the right to suspend, restrict, or permanently terminate any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to:
In cases of termination due to a breach of these Terms, db9999 reserves the right to withhold the account balance pending investigation. Where fraud or criminal activity is confirmed, the account balance may be forfeited in its entirety.
db9999 reserves the right to amend, modify, or replace these Terms & Conditions at any time. Where a material change is made to these Terms, db9999 will endeavour to notify registered players via the email address associated with their account or via an in-platform notification prior to the revised Terms taking effect. The effective date of the most recent revision is displayed at the top of this document.
It is each player's responsibility to review these Terms periodically for any changes. Your continued use of the db9999 platform following the posting of revised Terms constitutes your acceptance of the updated Terms in full. If you do not agree to the revised Terms, your only recourse is to close your account and cease using the platform.
These Terms & Conditions and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with applicable law. db9999 operates as an international online gaming platform and complies with all legally applicable obligations in the jurisdictions in which it operates.
In the event of a dispute between a player and db9999, the player is encouraged to first contact the support team at [email protected] so that the matter can be investigated and resolved informally. db9999 aims to resolve all player complaints within five (5) business days of receipt. If a complaint cannot be resolved informally, the matter may be escalated through the formal dispute resolution process outlined in the platform's Support documentation.
Nothing in this clause shall prevent either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction where such relief is necessary to prevent imminent harm.
If you have any questions, concerns, or requests relating to these Terms & Conditions, or if you wish to submit a formal complaint, please contact the db9999 support team using the following details:
Please note that the email address above is for support inquiries only and must be used as plain-text contact information. All formal complaints must be submitted in writing via the email address provided above.
Now that you are familiar with our Terms & Conditions, you are ready to enjoy everything db9999 has to offer — cricket betting, live casino, slots, crash games, and more. Fast bKash and Nagad payouts, 24/7 support, and SSL-secured play.